We put a team on browser-based SSH for six months. What genuinely changed day-to-day, what turned out not to matter, and the two places new operators still get stuck.
Small teams pay for friction on enterprise-scale RMM. Picking tooling that moves with you is about knowing which enterprise features are real value and which are overhead.
The short version of why we ended up building our own remote-access platform instead of subscribing to yet another VPN. Mostly a story about tired ops people.
Every RMM agent is a tax on the host. Designing ours to stay under 1% CPU and 50 MB RSS without dropping signal took a handful of specific choices.
Single-point metrics are thin. Trends over weeks reveal the decisions your monitoring data is trying to surface, if you look for them.
RMM alerts should flow into tickets, and tickets should trigger remediations. The integration pattern that ships fastest is narrower than most teams expect.
Maintenance windows should not feel like an outage to your users. A practical checklist for reducing impact on every scheduled window makes the difference.
IT teams need shell and desktop access without shipping another client. LynxTrac unifies both into one audited, browser-based surface that changes how access actually feels.
DevOps teams do not want a tool that behaves like 2010 enterprise software. This is what a lightweight, CI-friendly RMM actually looks like in practice.
Most RMM dashboards drown you in charts that never change a decision. Here are the few metrics that actually move operations forward.
Seven specific automations our customers run across their fleets, ranked by how often they fire and how much pager noise they prevent.
Running 10 clients on RMM is routine. Running 300 without losing control needs different tooling and habits, which is the shape MSPs take when they scale on LynxTrac.